FAQs
General Product FAQs
Q1. What makes Indian psyllium superior for export?
A. Indian psyllium is known for its high swelling index, low impurities, consistent quality, and global regulatory acceptance, making it ideal for food, pharmaceutical, and industrial applications.
Q2. Are your products suitable for food, pharma, and industrial use?
A. Yes. We supply food-grade, pharmaceutical-grade, and industrial-grade psyllium, depending on application and compliance needs.
Q3. Can you provide sterilized psyllium products?
A. Yes. We offer multiple sterilization options to meet diverse global requirements, including Dry Steam (Heat Treatment), Gamma Irradiation, and Ethylene Oxide (EtO) sterilization.
Product-Specific FAQs
Psyllium Husk
Q1. What grades of psyllium husk do you offer?
A. We offer 99%, 98%, 95% , 85% and custom purity grades, with swelling index ranging from 50 ml/gm min to 35 ml/gm min or as specified.
Psyllium Husk Powder
Q1. What grades of psyllium husk powder do you offer?
A. We offer 99%, 98%, 95%, 85% and custom purity grades, with customizable mesh size and swelling index ranging from 55 ml/gm min to 40 ml/gm min or as specified.
Q2. What mesh sizes are available for psyllium husk powder?
A. Common mesh sizes include 20#, 40#, 60#, 80# and 100# with customization available.
Psyllium Seeds
Q1. What purity levels are available for psyllium seeds?
A. We export psyllium seeds with purity upto 99%, machine cleaned and gravity separated.
Q2. Are psyllium seeds fit for further processing?
A. Yes, our seeds are suitable for husk processing, milling, and industrial use.
Psyllium Industrial (Kha-Kha) Powder
Q1. What is industrial (kha-kha) powder used for?
A. Industrial kha kha powder is used in animal feed, insulation, binding agents, and industrial absorbents.
Q2. Is industrial psyllium suitable for human consumption?
A. No, it is strictly non-edible and supplied only for industrial applications.
Quality, Testing & Certifications
Q1. Do you support third-party inspections?
A. Yes, third-party inspection is supported prior to shipment.
Q2. Do you provide Certificates of Analysis (COA)?
A. Yes, each shipment is accompanied by a COA, detailing purity, swelling index, moisture, and microbiological parameters.
Q3. What certifications do you hold?
A. Depending on the market, we can provide ISO, HACCP, FSSAI, GMP, BRCGS, FDA, Halal, Kosher and Phytosanitary Certificate etc.
Q4. Are your products compliant with international standards?
A. Yes, our products comply with USP, BP, EP, and buyer-specific standards.
Packaging & Private Labeling
Q1. What packaging options are available?
A. We offer packaging in:
• HDPE laminated Paper bags with inner food grade poly-liners – 15 Kg, 25 KG, 50 LBS.
• PP Woven Bags with inner food grade poly-liners – 15 KG, 25 KG, 50 LBS.
• Jute Bags with inner food grade poly-liners – 25 KG, 50 LBS.
• Fiber drums – 25 KG , 50 KG.
• Customized packaging available on request.
Q2. Do you offer private labeling or buyer branding?
A. Yes, we provide OEM and private label services as per buyer branding requirements.
Incoterms FAQs
Q1. Which Incoterms do you prefer?
A. Our standard Incoterms are EXW and FOB. Other Incoterms may be accommodated based on the transaction and destination.
Payment Terms FAQs
Q1. What payment terms do you accept?
A. We support below payment terms:
• Our preferred structure is 30% Advance with the balance against scanned shipping documents.
• LC at sight.
Buyer Support & Trust FAQs
Q1. Can you provide samples before bulk order?
A. Yes, samples are available for quality evaluation (courier charges applicable).
Q2. Do you support long-term contracts?
A. Absolutely. We encourage annual or multi-shipment contracts with stable pricing mechanisms.
Q3. How do you ensure consistent quality across shipments?
A. We follow batch-wise testing, traceability, and standardized processing controls.
Sustainability & Ethics FAQs
Q1. Is your psyllium sustainably sourced?
A. Yes, we work closely with farmers and processors to ensure sustainable farming and ethical sourcing.